The Competition Commission of India (CCI) on Thursday said it had initiated an inquiry against IndiGo following complaints it had received against the airline over the recent disruptions.
“The CCI has taken cognisance of information filed against IndiGo in the context of the recent disruptions witnessed in the aviation sector, across various routes. Based on the initial assessment, the commission has decided to proceed further in the matter in accordance with the provisions of the Competition Act, 2002,” the regulator said in a press statement.
It, however, did not mention the number of complaints it had received against IndiGo, or the aspects the inquiry would explore.
The Hindu sent a questionnaire to CCI Chairperson Ravneet Kaur, which remained unanswered till the time of going to press.
IndiGo had cancelled nearly 5,000 flights in the first nine days of December that impacted at least 12.5 lakh passengers.
A Bengaluru-based lawyer, who requested not to be identified since he had not yet received a formal acknowledgment from the CCI, claimed to be one of those who had filed a complaint against IndiGo before the anti trust body.
He told The Hindu that his Delhi-Bengaluru flight was cancelled by the airline and the tickets offered for travel on December 7 were at a much higher price, which amounted to “abuse of its dominant position in the market.”
The airline’s market share of nearly 42% in January 2019 has grown today to 65.7% market share, amidst the collapse of Jet Airways and Go First. Air India, at the second spot in the market, has a market share of 25.7%.
According to the Competition Act, 2002, the CCI examines anti-competitive agreements, abuse of dominant position by a merger, and merger agreements.
Published – December 18, 2025 08:14 pm IST
